We are seasoned Information Technology and Telephony professionals with a passion for innovation in VoIP, network design, and project management. As the backbone for multiple businesses and service providers, we ensure their day-to-day operations run smoothly without worrying about phone systems or network reliability. Our mission is to empower service professionals to deliver exceptional customer service, confident that their software and hardware are reliable, built to industry standards, and flexible enough to meet evolving client needs. We take care of the technology so you can focus on what matters most—your business.
Telephony and VoIP Solutions
- Hosted PBX Development & Management: Custom PBX solutions tailored to your business, including installation, implementation, and ongoing management.
- VoIP Consulting: Expert consultation on VoIP systems, including SIP, MGCP, IAX, and other protocols.
- Call Center Design & Management: Call center infrastructure setup, including dialers, call queuing, and call flow analysis (LCR, Load Balancing, Predictive Cost Analysis).
- Core Switching Systems: Installation and management of systems like Broadsoft, Asterisk, Nortel, NEC, and Dialogic.
- TDM Management: Handling traditional telephony systems, including DS3, ISDN, PRI, and optical circuits.
Network Design & Implementation
- Customer Premise Infrastructure: Design and installation of networks utilizing copper, coax, fiber, and wireless technologies.
- Router & Switch Configuration: Setup and management of routers and switches from vendors like Cisco, Adtran, and Netgear, including VLANs and QoS.
- Core Network Design: Expertise in routing and switching protocols for secure and efficient networking.
Custom Application & Software Development
- Voice Application Development: Custom voice applications, voicemail systems, and call center management tools.
- Web Interface Development: Customized web-based project management, hosted PBX, and database management systems.
- Programming Services: Development using PHP, HTML, CSS, MySQL, MsSQL,NodeJs MongoDb, Redis, VueJS, and Larvel.
Project & Vendor Management
- Network Operation Center (NOC) Management: Round-the-clock monitoring and support services for your business's critical operations.
- Project Management: Handling projects from inception to completion, ensuring timely and cost-effective implementation.
- Vendor Coordination: Managing relationships with contractors and vendors to ensure successful delivery of services.
IT Infrastructure & Maintenance
- LAN/WAN Design & Support: Comprehensive setup and support for Local and Wide Area Networks, including failover systems.
- PBX & Key System Support: Installation and maintenance of business communication systems, including Nortel, Panasonic, and Mitel.
- VoIP & PSTN Integration: Seamless integration between VoIP systems and Public Switched Telephone Networks (PSTN), including DS-0, DS1, and PRI signaling.
Consulting Services
- Network & Telephony Consulting: Offering expert advice on optimizing network and telephony infrastructures for enhanced performance and cost efficiency.
- Business Development: Strategic guidance in growing telecommunications businesses and managing large-scale voice solutions.